Shipping & Returns
Shipping & Delivery
All Rosery Apparel products are packaged with care and shipped via Australia Post. Orders are dispatched between 1-3 business days.
Custom orders are dispatched between 3-7 business days.
Standard Australia Parcel Post Shipping (with tracking) is available for all domestic orders for a flat rate of $9.95.
Please allow 4-6 business days for your package to arrive.
Registered International Parcel Post Shipping (with tracking) is available for all international orders.
For New Zealand orders, shipping costs a flat rate of $12.95.
For all other countries, shipping costs a flat rate of $18.95.
Please allow 10-15 business days for your package to arrive.
Easy Returns & Exchanges
Rosery Apparel does offer returns and exchanges if the item is unworn, unwashed, unused, in original condition with all labels / tags attached and returned within 14 days of receiving your product.
In most cases, custom made clothing cannot be returned or exchanged due being made specifically for you, in your size. Therefore please view the size guide to be sure of correct sizing before purchasing.
For the return address, please send an email to firstname.lastname@example.org with the reason you wish to return / exchange, to ensure that we are able to make the return as smooth as possible. Refunds will be given within 1-2 business days after receiving the returned item.
All return shipping costs will be at the expense of the buyer.